Warrantor reserves the right to recover costs, including but not limited to labor and travel, associated with investigating claims shown not to be valid. Warrantor reserves the right to qualify acceptable contractors and refuse any estimate of any claim. All repairs must be approved in writing prior to any repairs taking place. Warrantor will authorize in writing the Customer to proceed with the repair work by the Warrantor’s selected contractor. Warrantor may request that the Customer provide a minimum of two written estimates from professional installation contractors regarding the costs of repairs. The Warrantor may request additional information and/or inspect the installation. The Warrantor may analyze these samples for the claimed defect. The Customer must provide the following information in writing to the Warrantor: Name of contractor/address/telephone number Jobsite name/address/local contact Date of installation Dated proof of purchase of Product Product’s batch number from original purchase Copy of flooring manufacturer’s warranty Detailed description of complaint The Customer must be prepared to provide samples of the flooring and adhesive if requested by the Warrantor. Box 1887, Dalton, GA 30722-1887, Technical Service Department, Telephone 18 or 7. PERFORMANCE OF WARRANTY If a claim is suspected, the original purchaser, the Customer, should contact AAT at: Advanced Adhesive Technology, P.O. All areas in which the floorcovering is to be repaired/replaced under the terms of this warranty must be cleared at the end-user’s expense of all equipment, furnishings, partitions, and the like, that may have been installed over the floorcovering subsequent to the original installation. The sole responsibility of the Warrantor under this warranty shall be to reimburse the Customer for reasonable costs of labor and materials to either repair or replace, at the Warrantor’s option, the affected area(s) of the installed flooring. (The Instructions are the Product label and specification sheet, and also AAT’s Specification Guide and Adhesive Guide.) The Product is warranted provided the flooring was installed according to the Product’s Instructions and the flooring manufacturer’s instructions. AAT GENERAL ADHESIVE WARRANTY STATEMENT OF WARRANTY AAT, Warrantor, warrants to its immediate purchaser for resale, the Customer, the Product, to be free from defects in material and workmanship for one year from the date of purchase provided the installation has been performed according to the specific recommendations and the Instructions furnished for the Product by AAT and the flooring manufacturer’s installation instructions.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |